**Return Policy for Afrisellers.com**

At Afrisellers.com, we strive to ensure our customers are satisfied with their purchases. If you are not completely happy with your order, our Return Policy outlines the steps for returning items and obtaining refunds or exchanges. Please read this policy carefully to understand your rights and obligations.

### 1. **Return Eligibility**

To be eligible for a return, items must meet the following criteria:

- **Time Frame**: You must initiate the return within **[specify number of days, e.g., 7 days]** of receiving your order.

- **Condition**: Items must be unused, unopened, and in their original packaging with all tags attached.

- **Exceptions**: Certain items are non-returnable, including:

  - Perishable goods (fruits, vegetables, dairy, etc.)

  - Personal care items (e.g., opened cosmetics)

  - Clearance or sale items (unless defective)

### 2. **How to Initiate a Return**

To initiate a return, please follow these steps:

1. **Contact Us**: Reach out to our customer support team at [support@afrisellers.com](mailto:support@afrisellers.com) or call [Insert Contact Number] to request a return authorization.

2. **Provide Details**: Include your order number, the items you wish to return, and the reason for the return.

3. **Return Instructions**: Once your return is authorized, we will provide you with detailed instructions on how to return your items, including the return address.

### 3. **Return Shipping**

- **Cost**: Customers are generally responsible for return shipping costs unless the return is due to a mistake on our part (e.g., an incorrect or defective item).

- **Tracking**: We recommend using a trackable shipping service or purchasing shipping insurance for returns. Afrisellers.com is not responsible for items lost during return shipping.

### 4. **Refunds**

- **Processing Time**: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within **[specify the number of days, e.g., 5-10 business days]**.

- **Original Payment Method**: Refunds will be issued to the original payment method used during the purchase. Please note that it may take additional time for your bank or credit card company to process and post the refund.

### 5. **Exchanges**

If you wish to exchange an item for a different size or color, please follow the return process to return the original item. Once the return is processed, you can place a new order for the desired item.

### 6. **Damaged or Defective Items**

If you receive a damaged or defective item, please contact our customer support team within **[specify number of days, e.g., 48 hours]** of delivery. We may request photos of the item for verification. We will provide a replacement or refund as appropriate.

### 7. **Order Cancellations**

If you wish to cancel your order, please contact us as soon as possible. Orders that have already been processed for shipping cannot be canceled, but you can initiate a return once you receive the items.

### 8. **Contact Us**

For questions or concerns about returns, please contact our customer support team:

   If you have questions or concerns about this Return- Policy or how your information is handled, please reach out to us:

  **Email**: support@afrisellers.com or gofixgroup1@gmail.com

   - **Phone**: +1(469)837-9001 / +250 788-797-687

   - **Main Office** Dallas-Texas 

By using Afrisellers.com, you acknowledge that you have read and understood this Return- Policy and agree to its terms.