Payments & Trade Protection

Understand how AfriSellers helps protect both sides during commercial transactions.

A. Agree commercial terms clearly

Confirm product, quantity, price, delivery timeline, and Incoterms before payment.

Tip: Put final terms in the order conversation.

B. Use platform workflows

Keep quotes, negotiation, and confirmation on AfriSellers for a complete audit trail.

Tip: Avoid moving sensitive deal details off-platform too early.

C. Confirm delivery milestones

Track shipment updates and confirm receipt before releasing remaining obligations.

Tip: Report issues immediately with photos and order references.

D. Escalate disputes early

Contact support with evidence if delivery or quality issues cannot be resolved directly.

Tip: Early escalation protects both buyer and seller.

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